Terms of service

Terms of Service — Nabat

Operated by A. AL Radwan and Partner for Gen. Trading

Effective Date: [Feb 11 2026]

Welcome to Nabat. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and transactions with us. By accessing or using our site and/or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

1. Introduction

Nabat is an online store offering live plants, gardening products, and accessories. These Terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy, form a binding agreement between you (“Customer”, “you”, “your”) and Nabat.  (“we”, “us”, “our”). These policies are incorporated here by reference.

2. Eligibility

You must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction to use this site and make purchases. By using our Services, you confirm that you meet this requirement.

3. Account Registration

If you create an account with Nabat,  you agree to:

  • Provide accurate, current, and complete information.

  • Maintain and promptly update your account information.

  • Safeguard your login credentials and assume responsibility for all activity under your account.

We reserve the right to terminate accounts, refuse services, or cancel orders at our discretion if fraud or misuse is suspected.

4. Orders and Product Information

4.1 Product Descriptions

We strive to display accurate product information, including images, sizes, features, and prices. However, product colors and appearances may vary slightly depending on device displays and plant variations.

4.2 Pricing

All prices are displayed in Kuwaiti Dinar (KWD) and are exclusive of applicable delivery charges unless otherwise stated.

4.3 Order Acceptance

We reserve the right to accept or decline orders for any reason, including product availability, pricing errors, or suspected fraudulent activity.

5. Payment Terms

We accept payments via the methods displayed at checkout. Payment must be successfully completed before an order is processed. You authorize us to charge your chosen payment method at the time of order placement.

6. Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy, which outlines shipping destinations, costs, delivery timeframes, and local delivery terms. Please review that policy carefully to understand how and when your order will be delivered.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. That policy explains when returns are permitted (e.g., damaged or defective items), how to request them, and how refunds are issued. By placing an order, you acknowledge that you have read and agree to those terms.

8. Intellectual Property

All content on this site — including logos, text, graphics, product photos, designs, and software — is owned by or licensed to Nabat. unless otherwise stated. You may not reproduce, modify, distribute, or use any content without our prior written permission.

9. User Conduct

By using this site, you agree not to:

  • Use the site for unlawful purposes.

  • Interfere with or disrupt the site’s operation.

  • Circumvent security features of the website.

  • Post or upload harmful content, viruses, or malware.

10. Limitations of Liability

To the fullest extent permitted by applicable law, Nabat. and its affiliates, directors, and employees are not liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, revenue, or data arising from your use or inability to use our services.

  • Damages resulting from misuse of products.

Our liability for any claim arising out of or relating to these Terms or your use of the site will not exceed the amount you paid for the product that gave rise to the claim.

11. Third-Party Links

Our site may contain links to third-party websites. These links are provided for convenience only. We do not control or endorse the content of third-party sites and are not responsible for any content or transactions on them.

12. Changes to Terms

We may update these Terms at any time without prior notice. The updated version will be posted here with a revised “Effective Date.” Your continued use of the site after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws applicable in the State of Kuwait without regard to conflict of law principles. You agree that any disputes will be resolved in the competent courts of Kuwait.

14. Contact Us

For questions about these Terms or our policies, please contact:

hello@nabat.co
+965 97747474