Track Your Order

Track Your Order — NABAT

Effective Date: Feb 11, 2026

Thank you for shopping with NABAT.
We understand how important it is to stay informed about your order. This page explains how you can track your shipment and what to expect after placing your order.


Business Information

Brand Name: NABAT
Operated by: A. Al Radwan and Partner for Gen. Trading

Mezzanine Floor, Al Tujjar Tower
Abdulaziz Hamad Al-Saqer Street
99999 Kuwait City, Al Asimah
Kuwait

Email: hello@nabat.co
Phone: +965 97747474

Customer Support Hours:
Sunday – Thursday
10:00 AM to 10:00 PM [Kuwait Time]


Order Processing Timeline

After placing your order:

  • Orders are processed within 1–2 business days.

  • Once processed, your order is prepared for local delivery within Kuwait.

You will receive an order confirmation email once your payment has been successfully completed.


Delivery Time (Kuwait Only)

NABAT currently delivers within Kuwait only.

Estimated delivery time:

1–4 business days after processing

Delivery timelines may vary slightly due to:

  • Traffic conditions

  • Public holidays

  • Courier scheduling


How to Track Your Order

Order Confirmation

Once your payment is approved, you will receive a confirmation email with your order details.

Shipping Notification

When your order is dispatched:

  • You will receive a shipping confirmation notification.

  • Delivery coordination may occur via phone call or SMS.

Help?

If you have not received tracking updates within the expected timeframe, please contact us with:

  • Your Order Number

  • Your Full Name

  • Your Contact Number

hello@nabat.co
+965 97747474

We will respond within 24–48 business hours.


Important Notes

  • Please ensure your delivery address and phone number are correct at checkout.

  • Delays caused by incorrect address information may affect delivery time.

  • NABAT is not responsible for delays caused by courier operational issues or failed delivery attempts.


Returns & Delivery Issues

If your order arrives damaged or defective, please refer to our official Return & Refund Policy:

https://nabat.co/policies/refund-policy

Return requests must be submitted within 2 days (48 hours) of delivery.