Privacy policy

Privacy Policy — Nabat

Operated by A. AL Radwan and Partner for Gen. Trading

Effective Date: [Feb 11 2026]

Nabat. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://nabat.co (“Website”) and when you purchase products or interact with our services.

This policy is intended to be transparent, easy to understand, and compliant with Shopify requirements and Google Merchant Center expectations for data handling.

1. Information We Collect

We may collect personal and non-personal information when you interact with our Website, place orders, or communicate with us. This includes:

a. Personal Information

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment details (processed securely by payment providers; we do not store full card details)

This information is necessary to process orders, provide support, and deliver products.

b. Automatically Collected Data

  • IP addresses

  • Browser and device details

  • Pages visited and actions taken on the Website
    This may be collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use personal data for the following purposes:

  • Order processing and delivery: To process your purchase, fulfill orders, and manage delivery.

  • Communication: To send order confirmations, shipping updates, and customer support responses.

  • Marketing and promotions: With your consent, to send newsletters, special offers, and product updates. You may opt-out at any time.

  • Improving services: To analyze site usage, improve the Website experience, and resolve technical issues.

3. How Information Is Collected

We collect personal information when you:

  • Create an account or place an order

  • Subscribe to newsletters

  • Contact customer support

  • Browse the Website (via cookies and analytics tools)

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Enable essential site functionality

  • Enhance user experience

  • Analyze visits and interactions for performance optimization

You may adjust your browser settings to refuse cookies, but this may affect some functions of the site.

5. Sharing Your Data With Third Parties

We may share your personal information with:

  • Service providers who help with order fulfillment, payment processing, delivery, marketing platforms, and analytics.

  • Legal authorities when required by law or to protect our rights.

We do not sell or rent your data to third-party advertisers.

6. Data Protection & Security

We implement technical and organizational measures to protect your data, including:

  • Secure servers and SSL encryption

  • Access controls and secure data processing agreements with third parties

  • Regular reviews and updates to our security practices

However, no online system can be fully guaranteed. In the unlikely event of a data breach, we will comply with applicable notification requirements under relevant Kuwaiti law.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and tax obligations

  • Resolve disputes and enforce agreements

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • Access and obtain a copy of your personal data

  • Correct or update inaccurate information

  • Request deletion of your personal data

  • Opt-out of marketing communications at any time

To exercise these rights, contact us at hello@nabat.co.

📨 9. Children’s Privacy

Our Website is not intended for users under the age of 16. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy when needed. The revised version will be posted on this page with an updated Effective Date. Continued use of our Website after changes constitutes acceptance of those changes.

11. Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

Email: hello@nabat.co
Phone: +965 97747474