Shipping policy

Shipping Policy — Nabat

Operated by A. AL Radwan and Partner for Gen. Trading

Effective Date: [Feb 11 2026]

Thank you for shopping at Nabat. This Shipping Policy explains how we calculate shipping costs, delivery timeframes, and other important details to ensure transparency and help you track your order. This policy is designed to be clear for customers and compliant with Google Merchant Center shipping requirements, including accurate delivery charges and service information.

1. Shipping Destination

We ship orders to the following region:

Asia – Kuwait
• Local delivery within the State of Kuwait only.

We do not ship outside Kuwait at this time.

2. Shipping Costs

We charge a flat-rate local delivery fee for all orders delivered within Kuwait:

  • We offer Free Shipping on orders over KWD 10.000 within Kuwait.

  • Local Delivery (Kuwait): KWD 1.000

3. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment is confirmed.

  • Orders placed before the daily cutoff time (e.g., 10:00 PM Kuwait Time) are processed on the same day; orders after the cutoff are processed the next business day.

  • Orders placed on weekends and public holidays will be processed on the next business day.

4. Delivery Timeframe

  • Local delivery to Kuwait addresses is typically delivered within 1–4 business days.

  • Delivery times are estimates and may vary due to traffic conditions, weather, public holidays, or courier delays.

5. Shipping Method

  • Orders are delivered via trusted local delivery partners within Kuwait.

  • We select shipping services to ensure timely and secure delivery of your products.

6. Address Accuracy & Customer Responsibility

Customers should ensure that the shipping address entered at checkout is complete and accurate:

  • Nabat. is not responsible for delays or delivery failures caused by incorrect or incomplete address details.

  • If a carrier cannot complete delivery due to address issues, you may be responsible for any re-delivery fees or additional charges.

7. Shipping Restrictions & Exceptions

  • We currently deliver only within Kuwait (local delivery).

  • Remote or difficult access locations may require additional handling time if applicable.

8. Tracking & Notification

  • After your order ships, you will receive a confirmation with delivery details and estimated arrival.

  • Some shipments may include tracking information; if tracking is available, details will be provided in the confirmation message.

9. Updates & Policy Changes

We may update this Shipping Policy at any time. Updated policies will be posted on this page with a revised effective date.
Customers are encouraged to review this policy periodically.

10. Contact Information

If you have questions about your order or this shipping policy, please contact us:

Email: hello@nabat.co
Phone: +965 97747474