Privacy Policy
NABAT Privacy Policy
Effective Date: January 27, 2026
At NABAT, your privacy and the protection of your personal information are important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from nabat.co.
NABAT.co is a division of A. Alradwan & Partner for General Trading & Contracting L.L.C., operating in the State of Kuwait.
1. Information We Collect
When you use our website or place an order, we may collect the following types of information:
a. Personal Information
• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment and transaction details (processed securely by third-party payment providers)
• Account information, if you choose to create an account
b. Non-Personal Information
• Device type, browser type, and operating system
• Website usage data such as pages visited and products viewed
• Cookies and similar tracking technologies
2. How We Use Your Information
We use the information collected to:
• Process, confirm, and deliver orders
• Communicate order updates, delivery coordination, and customer support
• Improve our website, services, and customer experience
• Maintain security and prevent fraud
• Comply with applicable laws and regulatory requirements in Kuwait
3. Sharing Your Information
NABAT does not sell or rent your personal information.
Your information may be shared only when necessary with:
• Payment service providers
• Delivery and logistics providers (including NABAT’s own drivers)
• Shopify and service providers required to operate our website
• Legal or regulatory authorities when required under Kuwaiti law
Marketing communications are sent only if you choose to receive them and you may opt out at any time.
4. Cookies and Tracking Technologies
NABAT uses cookies to:
• Enable essential website functionality
• Improve performance and usability
• Understand how customers interact with the website
You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Security of Your Information
We apply appropriate technical and organizational measures to protect your personal information, including:
• Secure payment processing through approved payment gateways
• Restricted access to personal data
• Protection against unauthorized access, loss, or misuse
Payment details are not stored in plain text on our servers.
6. Data Retention
Personal information is retained only for as long as necessary to:
• Fulfill orders and provide services
• Meet accounting, tax, and legal obligations in Kuwait
• Resolve disputes and enforce our policies
When data is no longer required, it is securely deleted or anonymized.
7. Your Rights
In accordance with applicable laws in Kuwait, you have the right to:
• Request access to your personal information
• Request correction or updating of inaccurate data
• Request deletion of your personal information, subject to legal and operational requirements
To exercise these rights, please contact us using the details provided below.
8. Children’s Privacy
NABAT does not knowingly collect personal information from individuals under the age of 13. If such information is identified, it will be removed promptly.
9. Third-Party Platforms & Data Processing
Our website is powered by Shopify. As a result, some personal information may be processed or stored on secure servers outside the State of Kuwait.
We ensure that such processing is carried out using appropriate safeguards and industry-standard security measures.
10. Google Merchant Center Compliance
This Privacy Policy complies with Google Merchant Center requirements by:
• Clearly explaining what information is collected
• Stating how data is used, shared, and protected
• Providing customer rights and contact details
• Being publicly accessible on our website
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: hello@nabat.co
Phone / WhatsApp: +965 9774 7474
Operating Hours: Daily from 10:00 AM to 10:00 PM
Changes to This Policy
NABAT may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.